SCORM Compliant Package-VU21445 Locate health and medical information PMA Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS004 Assess co-existing needs CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations CHCCSM013 Facilitate and review case management CHCDEV005 Analyse impacts of sociological factors on people in community work and services CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG003 Manage legal and ethical compliance CHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS003 Maintain work health and safety Elective Units CHCMHS007 Work effectively in trauma informed care CHCPOL003 Research and apply evidence to practice CHCADV002 Provide advocacy and representation services CHCADV005 Provide systems advocacy services CHCCCS009 Facilitate responsible behaviour CHCCOM003 Develop workplace communication strategies CHCDIV003 Manage and promote diversity CHCMGT003 Lead the work team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBHTLS001 Provide technical leadership to hairdressing teams SHBHTLS002 Research and use hairdressing trends to advance creative work Elective Units SHBHCLS006 Solve complex colour problemseate combined haircut structures Group A SHBHCUT006 Create combined haircut structures Group A SHBHDES004 Create classic long hair up-styles Group A SHBHDES005 Select and apply hair extensions Group A BSBINN301 Promote innovation in a team environment Group B BSBMKG413 Promote products and services Group B BSBWOR502 Lead and manage team effectiveness Group B SHBHTLS003 Work as a session stylist Group B SHBHTRI003 Develop and apply scalp treatment therapies Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER106 Observe permaculture principles and work practices AHCPER107 Support resource conservation practices AHCPER108 Support plant care in a permaculture system AHCWHS102 Work safely Elective units AHCECR101 Support ecological restoration AHCWHS101 Work safely * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU21445 Locate health and medical information PMA Core units AURAAA001 Work in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.