Learning and Assessment Kit-CPCPMS4011 Design, size and lay out heating and cooling systems EAL Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

evaluation and reporting program AHCNRM604 Review ecological management plans and strategies AHCNRM605 Develop a monitoring

Core units VU22411 Research pathways and produce a learning plan and portfolio VU23550 Give complex presentations for study purposes VU23551 Participate in complex spoken interactions for study purposes VU23552 Take notes from complex spoken texts for study purposes VU23553 Read and write complex texts for study purposes VU23554 Use critical reading skills to analyse complex study tasks VU23555 Use language analysis skills to review own texts General Electives (2) BSBINS401 Analyse and present research information BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCPCM2043 Carry out WHS requirements CPCPCM2055 Work safely on roofs Elective units CPCCRT3005 Slate a roof CPCCRT3006 Fix shingles to roofs and facades CPCCCM2007 Use explosive power tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPCPMS4011 Design, size and lay out heating and cooling systems EAL Core units BSBCUS403 Implement customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to