Learner Resources-BSB42015 Certificate IV in Leadership and Management PMA set up and program portable

set up and program portable traffic control devices RIICOM201E Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS516 Contribute to developing

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

procedures and programs TLIE0008 Calculate mass

Learner Resources-BSB42015 Certificate IV in Leadership and Management PMA set up and program portableOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all